Terms & Conditions
Last updated: March 15, 2024
1. Acceptance of Terms
By accessing or using ReadyTaxFile's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Services Description
ReadyTaxFile provides professional tax and compliance services including but not limited to:
- GST Registration and Return Filing
- Income Tax Return Filing
- Company and LLP Registration
- Trademark Registration
- ROC Compliance
- Accounting and Bookkeeping
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information for all services
- Submit required documents in a timely manner
- Respond to our queries within reasonable timeframes
- Pay service fees as agreed
- Not use our services for any illegal or fraudulent purposes
4. Fees and Payment
Our fee structure is transparent and communicated upfront:
- All prices are exclusive of applicable government fees and GST
- Payment is required before service commencement unless agreed otherwise
- We accept payments via UPI, Net Banking, Cards, and Bank Transfer
- Fees for additional services will be quoted separately
5. Refund Policy
Our refund policy is as follows:
- Full refund if service not started and government fees not paid
- Partial refund based on work completed if service has begun
- No refund for government fees already paid on your behalf
- Refund requests must be made within 7 days of payment
- Refunds are processed within 7-10 business days
6. Service Delivery
We strive to deliver services within committed timelines. However:
- Timelines depend on document submission by clients
- Government processing times are beyond our control
- Delays due to incomplete information are client responsibility
- We will keep you informed of any delays or issues
7. Limitation of Liability
ReadyTaxFile shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our liability is limited to the fees paid for the specific service in question.
8. Confidentiality
We maintain strict confidentiality of all client information and documents. Information is only shared with government authorities as required for compliance filings or with your explicit consent.
9. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of ReadyTaxFile and is protected by intellectual property laws. You may not reproduce or distribute our content without written permission.
10. Dispute Resolution
Any disputes arising from these terms or our services shall be resolved through arbitration in New Delhi, India, in accordance with the Arbitration and Conciliation Act, 1996. The language of arbitration shall be English.
11. Modifications
We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: legal@readytaxfile.com
Phone: +91 9644420478
Address: 123 Business Hub, Connaught Place, New Delhi - 110001